diff --git a/.changeset/strong-trains-serve.md b/.changeset/strong-trains-serve.md
new file mode 100644
index 00000000000..508be883d06
--- /dev/null
+++ b/.changeset/strong-trains-serve.md
@@ -0,0 +1,5 @@
+---
+"@rocket.chat/ui-voip": patch
+---
+
+Fixes incoming VoIP calls playing "dial" sound when answered
diff --git a/packages/ui-voip/src/providers/VoipProvider.tsx b/packages/ui-voip/src/providers/VoipProvider.tsx
index 902c9a8d4cb..a7914467d46 100644
--- a/packages/ui-voip/src/providers/VoipProvider.tsx
+++ b/packages/ui-voip/src/providers/VoipProvider.tsx
@@ -69,7 +69,12 @@ const VoipProvider = ({ children }: { children: ReactNode }) => {
 		};
 
 		const onOutgoingCallRinging = (): void => {
-			voipSounds.playDialer();
+			// VoipClient 'outgoingcall' event is emitted when the call is establishing
+			// and that event is also emitted when the call is accepted
+			// to avoid disrupting the VoipClient flow, we check if the call is outgoing here.
+			if (voipClient.isOutgoing()) {
+				voipSounds.playDialer();
+			}
 		};
 
 		const onIncomingCallRinging = (): void => {